Frequently Asked Questions

 When Will My Order Ship

Your order will be delivered within 7-10 business days. Please reach out to customer service with any concerns or question.

Please reach out to Customer Service at

Call or Text-(914-355-9312) 8am-4pm Monday-Friday


How Do I Cancel My Order?

Please reach out to Customer Service at

Call or Text-(914-355-9312) 8am-4pm Monday-Friday

There is a 25% Restocking fee 



We have shipping rates based on your location they range from 55$-225$. Pleas refer to our delivery Zone map and this list of towns we delivery to here

Towns we offer delivery to 

Please also refer to our -Delivery Zone Map


All of our plants are hand selected from a local grower and delivered by our staff. Your plants will never see the inside of a box. If you have special instructions on where you would like the plants delivered please be sure to note that in the delivery note box at checkout. 

Will my plant look like the picture?

Our plants are hand selected by a trusted grow to ensure great quality. The Pictures of these plants are taken at the height of the growing season. You may not have flowers at the time of delivery due to the nature of the plant. If you have any questions about your order prior to placing it please reach out at

What size is the plant currently?
The Pot size is first the plant size is last 


All of our plants are shipped box free. Although that lessens the chance of shipping damage, things can still happen please reach out to customer service with a picture.

Call or Text-(914-355-9312) 8am-4pm Monday-Friday


What is a Annual and a Perennial 

Annuals - Plants that perform their entire life cycle from seed to flower to seed within a single growing season. All roots, stems and leaves of the plant die annually. Only the dormant seed bridges the gap between one generation and the next.

Perennials - Plants that persist for many growing seasons. Generally the top portion of the plant dies back each winter and regrows the following spring

Biennials - Plants which require two years to complete their life cycle.

Annual/Perennial - A plant can behave as an annual or a perennial depending on local climatic and geographic growing conditions. In the southern portion of the United States, these plants tend to grow much quicker than in the north due to the warmer weather and extended growing season. 

What is the proper way to plant my Plant?

You can find the plant's care needs on the tag included on the plant. Pick the best location for your plant to thrive.First, make a hole slightly larger than the pot your plant is currently living in. Then, remove your plant from its pot, slightly disturb the roots, and place your plant in the hole. Finally, make sure the soil line is even with ground level, fill in the hole, press the soil down and water. 

My Deer resistant plant was eaten by deer

Even “resistant” varieties can be vulnerable in the first few weeks after planting, when their leaf tissue is especially nitrogen-rich. If you have major deer problems, we recommend spraying new plants with a deer-repellent for 3 to 4 weeks after planting to prevent them from being nibbled on and damaged. Even if they are feasted on, as long as the root systems of the plants are not damaged, the plants should survive.

What does Deciduous mean?

A deciduous tree or shrub is one which sheds its leaves seasonally. This occurs at different times of the year depending on where you are in the world: areas with temperate climates will usually see leaf loss on deciduous trees in autumn and winter, while tropical climates are likely to experience this during their dry season.

What does Dormant mean ?

For plants, dormancy declares when to prepare their soft tissues for freezing temperatures, dry weather, or water and nutrient shortage. Instead of exerting energy in an attempt to grow, they know to stop growing and conserve energy until mild weather returns. This period of arrested growth allows roots to continue developing and thriving.